Skills & Competencies for Client/Server Operations Manager

Client/Server Operations Manager job profile

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JOB SUMMARY for Client/Server Operations Manager

Plans, manages and provides work direction to mainframe and client/server operations.

JOB RESPONSIBILITIES for Client/Server Operations Manager

Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Develops operational policies and procedures, and determines most efficient utilization of personnel and equipment.

Client/Server Operations Manager SALARY RANGE

BASE 50%
$127,060
TOTAL 50%
$138,549
Job Level
M03
Job Code
IT10000398
Education/Degree
Bachelor's Degree
Reports To
Top Management

Client/Server Operations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Client/Server Operations Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Client/Server Operations Manager

1 Job Family Competencies – DevOps
Proficiency Level -3
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Cites examples of industry best practices in a DevOps environment.
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Level 2 Behaviors
(Light Experience)
Applies modern DevOps practices and methodologies to enhance the flow of the project life cycle.
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Level 3 Behaviors
(Moderate Experience)
Configures DevOps services to support the improvement of the DevOps platform of the business.
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Level 4 Behaviors
(Extensive Experience)
Introduces internal DevOps tools to automate processes and make the department more efficient.
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Level 5 Behaviors
(Mastery)
Advocates a continuous feedback system to enable the team to improve processes and incorporate client feedback.
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2 Job Family Competencies – IT Architecture
Proficiency Level -3
Skill definition-Designing, operating, and maintaining IT resources and solutions using principles, guidelines, and modeling tools.
Level 1 Behaviors
(General Familiarity)
Cites examples of modern IT architecture solutions.
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Level 2 Behaviors
(Light Experience)
Collects requirements to support gap assessment and development of roadmaps and architectures.
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Level 3 Behaviors
(Moderate Experience)
Defines software architecture to ensure developed IT solutions align with the architecture framework.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with various business units to develop security and solutions for IT systems.
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Level 5 Behaviors
(Mastery)
Builds IT strategic plans, architectures, and standards to achieve the business and technology vision of the company.
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3 Client/Server Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Client/Server Operations Manager
Proficiency Level - 4
5 Competency for - Client/Server Operations Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Client/Server Operations Manager

1 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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2 Core Competencies – Driving Results
Proficiency Level -3
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Cites examples of the behaviors that drive positive and sustainable results within the workplace.
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Level 2 Behaviors
(Light Experience)
Collects and applies data, feedback, and input from other team members to improve productivity.
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Level 3 Behaviors
(Moderate Experience)
Addresses poor performance of staff that impacts the attainment of desired outcomes and optimal results.
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Level 4 Behaviors
(Extensive Experience)
Delivers innovative solutions in determining significant indicators to reach challenging goals.
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Level 5 Behaviors
(Mastery)
Designs organizational structures and work plans with actionable components and measurable outcomes.
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3 Client/Server Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Client/Server Operations Manager
Proficiency Level - 4
5 Competency for - Client/Server Operations Manager
Proficiency Level - 5

Summary of Client/Server Operations Manager skills and competencies

There are 0 hard skills for Client/Server Operations Manager.
8 general skills for Client/Server Operations Manager, DevOps, IT Architecture, IT Environment, etc.
10 soft skills for Client/Server Operations Manager, Budgeting, Driving Results, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Client/Server Operations Manager, he or she needs to be skilled in Budgeting, be skilled in Driving Results, and be skilled in Coordination.

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